Common shipping adjustments.

Predictable costs for your shipping are critical to running your business smoothly. Be sure to tell your Freightquote by C.H. Robinson expert all the details surrounding your shipment so you can get the best, most accurate quote available and avoid costly adjustments. Below are some common issues that can impact whether or not contract carriers may make an adjustment in price.

Oversize fee.

These fees apply to shipments exceeding 12 feet in length. Plan for these fees by factoring in the additional length when you request your quote.


For shipments exceeding 100 pounds or 72 inches in height, or pick-up and drop-off locations without accessible docks, your shipment may require a truck with a liftgate.

Limited delivery access.

If the pick up or drop off location has limited access for carriers and is not a part of the original quote, an adjustment may be applied. Limited access may include commercial businesses open to the walk-in public or where an employee is not available to assist with loading or unloading.

Residential fees.

This adjustment is typically applied when a shipment picks up or delivers to a residence or business not publically marked and not factored into the original shipment quote. Make sure the business name is accurately listed on the bill of lading.


If a freight contract carrier has quoted a shipment based on a freight/NMFC class, and the actual class is different for the items being shipped, a reclass adjustment will most likely be applied.

Bill of lading changes.

Changes to the bill of lading can result in adjustments if a contract carrier has based the freight quote on any of the originally provided information.

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* Freightquote does not accept responsibility for freight shipping adjustments that occur based on the information contained here. If you need assistance with your shipment, please call one of our freight experts at 1.800.323.5441